Refund and Returns Policy

Overview

We want you and your child to enjoy using our products. To guarantee your satisfaction, we have offer a 30 day return and refund policy for anything bought through our store. After 30 days, we may still be able to offer a partial refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Refunds

Once your return is processed and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

All eligible refunds will be issued to your credit card or original method of payment, and will be posted within 14 days of the refund.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@suctioncupbib.com and we will send you info on where to return your defective or damaged item.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.